FAQs

1What types of products does BathAura Luxe offer?
We specialize in premium bath essentials and luxury accessories, including bath sets, towels, robes, and high-quality self-care products designed to enhance your bathroom experience.
2How can I place an order?
Simply browse our collections, add your desired items to the cart, and proceed to checkout. You can securely pay online and receive confirmation via email.
3Do you offer nationwide delivery in Pakistan?
Yes, we deliver across Pakistan. Delivery times vary based on your location, but most orders are fulfilled within 3–5 business days.
4How much does shipping cost?
We offer free or discounted shipping on select orders. Final shipping costs will be displayed at checkout based on your order value and location.
5Can I return or exchange a product?
Yes, we offer a hassle-free return and exchange policy. Items can be returned within 7 days of delivery if they are unused, undamaged, and in original packaging.
6How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this number to track your package until it reaches your doorstep.
7What payment methods are accepted?
We accept secure online payments via debit/credit cards, bank transfers, and cash on delivery (COD) in select locations.